A current woe for you, and I can't decide what to do about it. I recently ordered some very exciting curtain poles from EBay in a bid to reduce the size of the icicles inside the house this year. Anyway they were reasonably priced and as I spent more than £50 the postage was free, Hurrah!
in fact
here they are.
Shortly after I received this:
Quote:
Dear [krazywookie],
Thanks for your order.
It appears that an error occurred within the eBay system at the time your order was placed.
A surcharge fee should have been applied to your order to the sum of £19.99 (instead of the postage fee you were charged).
This price is shown in the listing purchased from and also the postage tab that allows you to check postage to your postcode. You can also contact us direct for a postage quote to surcharge areas.
Please confirm you still require your order so I can send you a paypal request for the remaining amount needed to settle the surcharge fee.
Alternatively, we can cancel the order and issue a full refund.
Please let us know how you would like to proceed.
We will also be contacting eBay regarding this error so that it is applied correctly in future.
Apologies for the inconvenience caused and thank you for your patience and understanding
Kindest regards,
eBay Account Manager
Bargain Homeware Limited
I didn't notice the surcharge panel at the bottom of the screen before so I dont know if thats been hastily added.
Should I
a) Pay da man and receive delicious curtains.
b) Complain at da man and try and get him to send me the curtains without paying the shady surcharge.
c) flounce a bit and take my business elsewhere. Bearing in mind that I probably wont get them any cheaper anywhere else anyway, and I am pretty lazy.