My mum’s little dog has developed a really bad skin condition. She’s been to the vets about it four times now. It’s her regular vet, and the first time they fobbed her off and it got worse. The next two times they decided they didn’t need to see the dog as they’d seen it the initial time. They gave Ma medication that they said was steroids. Again, the problem has gotten worse, so the last time she went on a call and she said that the steroids hadn’t made a difference, and the vet said they weren’t steroids, they were antibiotics. She asked my Ma if she had the medication to hand, she did, and the vet said they were antibiotics. Now, both me and my Ma had googled, and they were steroids. Ma asked her to please check again, and she went off somewhere and left Ma on hold ages before coming back and saying yes, they were steroids. Ma was right.
So, things are now worse still and so ma made an appointment with the vet, and she said something about the flea treatment leaving a red patch also, at which point the vet said ‘can I just check… Trixie is a cat, right? It’s just you’ve written ‘dog’ on the consult form and that could lead to the wrong medication being issued.
Er…
Nope, she’s a dog. On their computer system they logged her as a cat and even when they have seen the dog right there in the surgery they’ve been medicating her as if she was a cat.
I’ve told her to find another vets but it’s the PDSA and the only one she can afford. I’m looking to see if she can go to another branch at least.