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 Post subject: Re: 1st world problems
PostPosted: Fri Jul 21, 2023 13:40 
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Noob as of 6/8/10

Joined: 6th Aug, 2010
Posts: 5234
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Thanks, I'll bear that in mind if I don't get a fix from O2.


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 Post subject: Re: 1st world problems
PostPosted: Fri Jul 21, 2023 16:49 
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Soopah red DS

Joined: 2nd Jun, 2008
Posts: 3164
Yeah, I'd be swapping - go via Topcashback to make it even more worthwhile. Unlimited texts and calls seems extravagant - I rarely use any - but you can go way under £10. And these days it's just a couple of texts to port your number.


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 Post subject: Re: 1st world problems
PostPosted: Mon Jul 24, 2023 2:31 
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Can you dig it?

Joined: 5th Apr, 2008
Posts: 4632
I had a similar situation when I had home broadband and two mobiles with the same telco, they just couldn't seem to change one thing without messing up another, it was infuriating.

Moving to a different telco (and then back again when there was a good deal) seemed to do the trick, it was like starting over. It really shouldn't be that hard though.

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 Post subject: Re: 1st world problems
PostPosted: Wed Jul 26, 2023 10:34 
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Noob as of 6/8/10

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I had a call on Monday from Theresa at O2's Complaints Review Service in response to my email complaint. Unfortunately, the screenshots of my account that I attached weren't visible, but she understood the problems I was having. She'd had a look at my account said that it appeared my number is associated with both a Pay and Go and a Pay Monthly account, so she was taking it up with the Migrations Back Office Team.

I haven't had a text to tell me to top up on Pay and Go, which I'd usually have had by now, so it looks like the've been tweaking things. I've also just checked on the phone app and the on-line account and the references to Pay and Go have disappeared, but it's not showing my Pay Monthly allowances yet. Perhaps they'll appear when the first DD payment is taken.


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 Post subject: Re: 1st world problems
PostPosted: Wed Jul 26, 2023 12:13 
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Noob as of 6/8/10

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Warhead wrote:
I had a call on Monday from Theresa at O2's Complaints Review Service in response to my email complaint. Unfortunately, the screenshots of my account that I attached weren't visible, but she understood the problems I was having. She'd had a look at my account said that it appeared my number is associated with both a Pay and Go and a Pay Monthly account, so she was taking it up with the Migrations Back Office Team.

I haven't had a text to tell me to top up on Pay and Go, which I'd usually have had by now, so it looks like the've been tweaking things. I've also just checked on the phone app and the on-line account and the references to Pay and Go have disappeared, but it's not showing my Pay Monthly allowances yet. Perhaps they'll appear when the first DD payment is taken.


They're definitely fiddling with it, my SIM became 'not provisioned' just after I posted the previous update.


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 Post subject: Re: 1st world problems
PostPosted: Wed Jul 26, 2023 15:04 
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Noob as of 6/8/10

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Warhead wrote:
Warhead wrote:
I had a call on Monday from Theresa at O2's Complaints Review Service in response to my email complaint. Unfortunately, the screenshots of my account that I attached weren't visible, but she understood the problems I was having. She'd had a look at my account said that it appeared my number is associated with both a Pay and Go and a Pay Monthly account, so she was taking it up with the Migrations Back Office Team.

I haven't had a text to tell me to top up on Pay and Go, which I'd usually have had by now, so it looks like the've been tweaking things. I've also just checked on the phone app and the on-line account and the references to Pay and Go have disappeared, but it's not showing my Pay Monthly allowances yet. Perhaps they'll appear when the first DD payment is taken.


They're definitely fiddling with it, my SIM became 'not provisioned' just after I posted the previous update.


All sorted now. ;)


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 Post subject: Re: 1st world problems
PostPosted: Tue Oct 03, 2023 18:55 
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Gogmagog

Joined: 30th Mar, 2008
Posts: 48483
Location: Cheshire
"Drone art"

Absolutely do one.

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 Post subject: Re: 1st world problems
PostPosted: Wed Oct 04, 2023 10:09 
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Hibernating Druid

Joined: 27th Mar, 2008
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Location: Standing on your mother's Porsche
MIDI channels are my new SCSI id’s.

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'Not without talent but dragged down by bass turgidity'


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 Post subject: Re: 1st world problems
PostPosted: Wed Oct 04, 2023 11:25 
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Noob as of 6/8/10

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MaliA wrote:
"Drone art"

Absolutely do one.



I can't, I've only got one drone and I've never learned to fly it.


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 Post subject: Re: 1st world problems
PostPosted: Mon Oct 09, 2023 12:21 
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I'd like to cancel please ........... Oh.


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 Post subject: Re: 1st world problems
PostPosted: Mon Oct 09, 2023 20:29 
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Hibernating Druid

Joined: 27th Mar, 2008
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Location: Standing on your mother's Porsche
I won an Apple HomePod Mini at work, but we already have 5(?) Echos around the house so now I have to sell it.

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 Post subject: Re: 1st world problems
PostPosted: Mon Oct 09, 2023 21:38 
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Decapodian

Joined: 15th Oct, 2010
Posts: 5058
The cat sitters got confused about when we needed them to feed the cats and turned up at 6:15am and not pm.


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