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 Post subject: Re: eBay tales of woe
PostPosted: Mon Dec 05, 2016 17:06 
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Gogmagog

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Opportunity cost!

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 Post subject: Re: eBay tales of woe
PostPosted: Mon Dec 05, 2016 22:16 
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TheVision wrote:
For me it's all about the bottom line and how much money I can make. I know I should, but I never factor my time into these things. If I wasn't dicking about on eBay then I'd only be dicking about on something else so in my mind, at least I'm earning something.


I should open a wrestling figures section on my site for you to sell your stuff... if you don't mind stuff taking potentially years to sell. :)

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 Post subject: Re: eBay tales of woe
PostPosted: Fri Dec 09, 2016 11:14 
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I do actually have a shit load of figures to sell and I don't know how to do it.... We could be on to something here.

Also, the eBay guy hasn't returned the figures yet and I haven't heard whether he's going to. Fingers crossed!


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 Post subject: Re: eBay tales of woe
PostPosted: Thu Dec 15, 2016 15:36 
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More eBay shenanigans...

I sold an old phone (A Sony Ericcson W9 something or other... the walkman phone) for £17+postage in November. The buyer received it and sent me a message saying that it didn't work. I apologised, told him it did when it left me (which it did) but if he's not happy, send it back and I'll refund him.

He replied with an arsey message saying that I was lying to him but ever the gent, I replied again saying that he could send it back. I'd pay the return postage and even sent him a label through eBay.

He had until the 13th December to send it back and on the 13th, I still hadn't received it. I sent him another message asked if he'd posted it and he replied by saying that he wants the phone but wants it working so if I give him a partial refund, he'll get it fixed and keep it.

Stuff this I thought. I'd already been nice enough to give him a refund and I wasn't prepared to go back on that especially since the phone was working.

I contacted eBay and guess what? They sided with me! Cancelled the refund order and said that if he leaves negative feedback, it'll be removed.

I'm shocked! I thought they'd side with him but there you go.


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 Post subject: Re: eBay tales of woe
PostPosted: Thu Dec 15, 2016 15:38 
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Sometimes the good guys win.

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 Post subject: Re: eBay tales of woe
PostPosted: Wed Jan 04, 2017 9:16 
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TheVision wrote:
More eBay shenanigans...

I sold an old phone (A Sony Ericcson W9 something or other... the walkman phone) for £17+postage in November. The buyer received it and sent me a message saying that it didn't work. I apologised, told him it did when it left me (which it did) but if he's not happy, send it back and I'll refund him.

He replied with an arsey message saying that I was lying to him but ever the gent, I replied again saying that he could send it back. I'd pay the return postage and even sent him a label through eBay.

He had until the 13th December to send it back and on the 13th, I still hadn't received it. I sent him another message asked if he'd posted it and he replied by saying that he wants the phone but wants it working so if I give him a partial refund, he'll get it fixed and keep it.

Stuff this I thought. I'd already been nice enough to give him a refund and I wasn't prepared to go back on that especially since the phone was working.

I contacted eBay and gues s what? They sided with me! Cancelled the refund order and said that if he leaves negative feedback, it'll be removed.

I'm shocked! I thought they'd side with him but there you go.



Had a similar issue over Christmas, sold an old Ipad and sent it recorded, the day it was signed for I get messages from the account claiming it hasn't arrived, it was ordered in error, all in pigeon English

I told the guy that if he had an issue they he needed to raise a case via Ebay, he raised one 5 days latter.

All over Christmas he just kept sending me stupid messages demanding I give him his money back, I started to notice that the structure of the messages where different indicating that there were at least 2 people sending them.

So on the 28th I called Ebay and said I was pissed off at the one sided nature of the case, the options open to me were refund him (not happening ) send him a tracking number (done on the sale) or keep sending messages that was a waste of time.

I asked when I was going to get the chance to show that I had sent the goods and that they had been signed for, they took 5 minutes and found for me and closed the case.


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 Post subject: Re: eBay tales of woe
PostPosted: Wed Jan 04, 2017 9:39 
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Sadly they'll just move onto the next person and scam them instead.

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 Post subject: Re: eBay tales of woe
PostPosted: Wed Jan 04, 2017 9:48 
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Hello Hello Hello

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This is why I don't bother with selling on eBay, I've got loads of stuff I could sell on there for a few quid but I genuinely can't be bothered with the hassle. Even when everything goes to plan it's a right bloody faff packaging things up and posting them out, for a small amount of financial return.

I had a little burst of selling stuff a fair few years ago (PS2 games and suchlike) and despite nothing at all going wrong, fell out with the entire process as the £4.99s and suchlike rolled in and I realised as a rate of pay it was very poor.

Oh someone did leave 'neutral' feedback because they felt the P&P was unreasonable despite it being specified with absolutely clarity on the sale listing, and I was just like, 'Fuck this shit'.

For buying however I do use it occasionally, like I got a brand new USB AMI cable for the S4 off there for £6, delivered to the IOM. The options on Amazon were more expensive and Audi want about a million pounds for them.


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 Post subject: Re: eBay tales of woe
PostPosted: Wed Jan 04, 2017 10:01 
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Gogmagog

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MrsA uses facebook buy and sell groups to shift our unwanted stuff. It is pretty good, as cash on collection, although hard bargains are driven.

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 Post subject: Re: eBay tales of woe
PostPosted: Wed Jan 04, 2017 10:06 
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MaliA wrote:
although hard bargains are driven.

No shit. I regularly see people on my local one selling items for tiny sums like £2 that would be £5+ in any charity shop, and there's always someone in the comments saying "would you take £1.50?"


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 Post subject: Re: eBay tales of woe
PostPosted: Wed Jan 04, 2017 10:13 
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Gogmagog

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GazChap wrote:
MaliA wrote:
although hard bargains are driven.

No shit. I regularly see people on my local one selling items for tiny sums like £2 that would be £5+ in any charity shop, and there's always someone in the comments saying "would you take £1.50?"


Yeah, we wanted to shift a sideboard on and wanted a tenner for it. Some guy wanted it for free! I wanted to ask for a tenner for the collection address.

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 Post subject: Re: eBay tales of woe
PostPosted: Wed Jan 04, 2017 10:14 
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MaliA wrote:
MrsA uses facebook buy and sell groups to shift our unwanted stuff. It is pretty good, as cash on collection, although hard bargains are driven.


I found those to be a annoying at lot of the time, on more than one occasion I've said yes to buying something at a price. You then get no response only to find its been sold to someone else. Sort of got sick of the local one to me as a result.

Your also right that people want stuff for nothing as well!


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 Post subject: Re: eBay tales of woe
PostPosted: Wed Jan 04, 2017 10:16 
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I quite like the online trading pages on the work intranet, although you sometimes get some very strange stuff on there. Every time I see an 'as new' wedding dress I wonder what the back story is.


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 Post subject: Re: eBay tales of woe
PostPosted: Wed Jan 04, 2017 10:17 
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Kern wrote:
Every time I see an 'as new' wedding dress I wonder what the back story is.

Probably bought it and then didn't use it

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 Post subject: Re: eBay tales of woe
PostPosted: Wed Jan 04, 2017 10:18 
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Kern wrote:
I quite like the online trading pages on the work intranet, although you sometimes get some very strange stuff on there. Every time I see an 'as new' wedding dress I wonder what the back story is.


Surprised they ever sell, I remember using cold hard logic on my wife before we got married and suggesting that as it would only be worn once she could maybe look at a 2nd hand one, I further dug myself deeper by telling her my wedding suit would be used many more times.

Was never spoken off again....... :)


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 Post subject: Re: eBay tales of woe
PostPosted: Wed Jan 04, 2017 10:19 
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Gogmagog

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Kern wrote:
I quite like the online trading pages on the work intranet, although you sometimes get some very strange stuff on there. Every time I see an 'as new' wedding dress I wonder what the back story is.


Someone loved it intensely for one day, and then tossed it. Like a Christmas tree. So special. Then, bam, it's on the side of the road

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 Post subject: Re: eBay tales of woe
PostPosted: Wed Jan 04, 2017 10:39 
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Hearthly wrote:
Oh someone did leave 'neutral' feedback because they felt the P&P was unreasonable despite it being specified with absolutely clarity on the sale listing

It's only once they get the item that they can see
a) how much the postage actually cost
b) how good the packaging was

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 Post subject: Re: eBay tales of woe
PostPosted: Wed Jan 04, 2017 11:24 
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I used to always say in my listings about the packaging being a padded envelope or similar so that it was in writing also.

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 Post subject: Re: eBay tales of woe
PostPosted: Wed Jan 04, 2017 11:38 
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Hello Hello Hello

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Grim... wrote:
Hearthly wrote:
Oh someone did leave 'neutral' feedback because they felt the P&P was unreasonable despite it being specified with absolutely clarity on the sale listing

It's only once they get the item that they can see
a) how much the postage actually cost
b) how good the packaging was


As memory serves I was making all of about 75p out of the postage, but this wasn't at the expense of packaging quality or postage, which was a high quality jiffy bag with extra padding on the inside of the bag itself, sent first class as my listing had said it would be.

As such to then moan about the postage costs and method of delivery, when they had been clearly stated upfront seemed a bit rich.

Anyway I just lost patience with the whole thing, bunch of cunts.


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 Post subject: Re: eBay tales of woe
PostPosted: Mon Jan 30, 2017 12:11 
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I had an email off someone over the weekend asking if he could come and collect one of my items. This was fine and I asked him to buy it so no one else does and he could pick it up whenever he wanted.

He bought it online and then picked the item up on Sunday night. I've just noticed that as well as giving me the money on the door step, he paid via Paypal online :facepalm:

I shall let him know and refund him.


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 Post subject: Re: eBay tales of woe
PostPosted: Mon Jan 30, 2017 12:24 
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Doesn't sound too woeful to me apart from the extra hassle needed to refund him. Better that than not having the money at all!

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 Post subject: Re: eBay tales of woe
PostPosted: Mon Jan 30, 2017 12:41 
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Mr Russell wrote:
Doesn't sound too woeful to me apart from the extra hassle needed to refund him. Better that than not having the money at all!


I agree, not woeful at all but when there's a choice between putting something on the forum or working, I had to type something. :)


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 Post subject: Re: eBay tales of woe
PostPosted: Mon Jan 30, 2017 12:42 
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TheVision wrote:
Mr Russell wrote:
Doesn't sound too woeful to me apart from the extra hassle needed to refund him. Better that than not having the money at all!


I agree, not woeful at all but when there's a choice between putting something on the forum or working, I had to type something. :)

I have no idea what you mean.

*procrastinates furiously*

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 Post subject: Re: eBay tales of woe
PostPosted: Tue Jan 31, 2017 0:12 
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Mr Russell wrote:
TheVision wrote:
Mr Russell wrote:
Doesn't sound too woeful to me apart from the extra hassle needed to refund him. Better that than not having the money at all!


I agree, not woeful at all but when there's a choice between putting something on the forum or working, I had to type something. :)

I have no idea what you mean.

*procrastinates furiously*


A thought just occurred. Is procrastinate the scientific term for the reproduction of Crasters?


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 Post subject: Re: eBay tales of woe
PostPosted: Tue Jan 31, 2017 0:16 
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It's certainly furious.

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 Post subject: Re: eBay tales of woe
PostPosted: Tue Jan 31, 2017 0:17 
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Prince of Fops

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Cras wrote:
It's certainly furious.

And fast?


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 Post subject: Re: eBay tales of woe
PostPosted: Wed Feb 01, 2017 10:53 
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Quote:
So on the 28th I called Ebay and said I was pissed off at the one sided nature of the case, the options open to me were refund him (not happening ) send him a tracking number (done on the sale) or keep sending messages that was a waste of time.

I asked when I was going to get the chance to show that I had sent the goods and that they had been signed for, they took 5 minutes and found for me and closed the case.


This keeps going, on the 9th Jan I get a message from EBay saying that the account that made the purchase may have been compromised and that they were restoring it to the rightful owner.

So I assume they force some sort of password reset and identify check.

Then on the 14th I get a message from the account , that I now assume is the correct owner. It said that Ebay had refunded him all his money back (no evidence of this on the dashboard) and could I send him my bank account details and sort code so he can send the money to me !? - I ignored it.

Then on the 27th he opens a PayPal case. PayPal again sent him the tracking and there was no reversal on my account or any other restrictions. I called them yesterday and they said they thought the case was not valid, they asked me to send a picture of the paper receipt of postage, which I did. I also told them to look at the messages he had sent me since the 1st of Jan.

They closed the case in my favour last night, so lesson here is send it with tracking and keep your paper work for 180 days as people can open cased for this long via PayPal.

Not sure why this guy has bothered, he was never going to get aware claiming he didn't receive his goods when I had sent it via tracked postage.


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 Post subject: Re: eBay tales of woe
PostPosted: Sun Nov 05, 2017 0:27 
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I've received my first negative feedback as a seller. I sold a PSone game and in the description, stated that the case was a bit marked but may polish out.

The guy has received the game and left negative feedback saying "You didn't mention that the case was all cracked. Cheek!"

Clearly it's been broken in the post. If he'd have let me know I'd have gladly refunded him some of the money as it was only £3 odd. Also, it was sent recorded delivery so I could have claimed through the post office. Dick.


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 Post subject: Re: eBay tales of woe
PostPosted: Sun Nov 05, 2017 12:07 
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TheVision wrote:
I've received my first negative feedback as a seller. I sold a PSone game and in the description, stated that the case was a bit marked but may polish out.

The guy has received the game and left negative feedback saying "You didn't mention that the case was all cracked. Cheek!"

Clearly it's been broken in the post. If he'd have let me know I'd have gladly refunded him some of the money as it was only £3 odd. Also, it was sent recorded delivery so I could have claimed through the post office. Dick.


Ugh. It's a shame when people are petty like that. eBay has a whole case management thing for this kind of thing - negative feedback should be a last resort. I've had sellers cancel auctions on me after I've bought them, sellers who say overstate the condition of their stuff or just leave out the details where it suits them and some who just take an age to send anything, but I've yet to leave any negative feedback for anyone.

I've had a bit of a mixed bag lately. Some good stuff like these PS1 games. I didn't even spot Ghost in the Shell in there and that sold straight away on my site. On the other hand, I've had a load of Saturn games where pretty much every one had something wrong with them and some Xbox games that UKMail have apparently had since October 19th according to the tracking, whereas I actually think they've lost them.

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 Post subject: Re: eBay tales of woe
PostPosted: Mon Nov 06, 2017 10:43 
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Not a tale of woe as such, but my mother just told me that a few weeks ago she was going to bid on a baked potato oven for me as I love baked potatoes and don’t have a proper oven and now our Spud U Like has closed down. She was about to bid when she noticed in the small print that it was to cook up to 120 large potatoes at one time :DD

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 Post subject: Re: eBay tales of woe
PostPosted: Mon Nov 06, 2017 10:52 
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I'm not seeing the problem here

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 Post subject: Re: eBay tales of woe
PostPosted: Mon Nov 06, 2017 10:58 
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I could cater weddings :D

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 Post subject: Re: eBay tales of woe
PostPosted: Mon Nov 06, 2017 10:58 
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No!! I could RE-OPEN SPUD U LIKE

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 Post subject: Re: eBay tales of woe
PostPosted: Mon Nov 06, 2017 11:01 
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Unpossible!

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Mimi wrote:
No!! I could RE-OPEN SPUD U LIKE

Sold.

There's still a Spud U Like at Cheshire Oaks. I wonder why yours closed.


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 Post subject: Re: eBay tales of woe
PostPosted: Mon Nov 06, 2017 11:04 
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There’s one at Merry Hill, too. I think it just wasn’t getting enough custom. There were a band of hardy regulars but obviously not enough to keep it open. I think the franchise owned five or six, but all but Merry Hill have now closed. The manager of the one that’s closed near me has gone to manage the Merry Hill branch.

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 Post subject: Re: eBay tales of woe
PostPosted: Mon Jan 22, 2018 9:43 
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Master of dodgy spelling....

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Had my eBay account hacked on Saturday. Luckily it was only £6.95 for a pack of socks. Other than a few password changes, no harm is done.

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 Post subject: Re: eBay tales of woe
PostPosted: Mon Jan 22, 2018 9:50 
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Amazing that someone would go to that trouble. Keep an eye on it.. It might be being primed for a big purchase.


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 Post subject: Re: eBay tales of woe
PostPosted: Mon Jan 22, 2018 10:05 
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Master of dodgy spelling....

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TheVision wrote:
Amazing that someone would go to that trouble. Keep an eye on it.. It might be being primed for a big purchase.


yes they had reserved a £300 tom tom.. all ok now. Many passwords changed..

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 Post subject: Re: eBay tales of woe
PostPosted: Mon Jan 22, 2018 10:31 
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I need to be less trusting on eBay. I got scammed out of £83 last week. My own fault for not keeping everything within eBay though -

1) I spot a cheap SNES with a bundle of games for a zero-rated seller. I buy and pay for it
2) Within an hour, I get my money back and the auction is cancelled without explanation
3) A couple of days later, I see the same SNES but sold by a different ID. I buy and pay again
4) I get a message from the seller saying that he cant get access to the money because he can't prove his ID to eBay. We agree to him returning me the money, cancelling the auction and me paying for it manually. This was obviously my big mistake but in the message conversations, he sounded genuine enough to fool me and they did return the money to me initially. At this point, I thought everything was sorted.
5) At the weekend, I see the SNES again.. new seller ID. We exchange a few more messages about it, but ultimately have to give it up.

I felt rather sheepish when I realised what I'd done, but I figure if I posted about it, it might help someone be less stupid than I was. :)

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 Post subject: Re: eBay tales of woe
PostPosted: Mon Jan 22, 2018 12:17 
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KovacsC wrote:
TheVision wrote:
Amazing that someone would go to that trouble. Keep an eye on it.. It might be being primed for a big purchase.


yes they had reserved a £300 tom tom.. all ok now. Many passwords changed..

That's an expensive drum. Glad you got it sorted.

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 Post subject: Re: eBay tales of woe
PostPosted: Mon Jan 22, 2018 12:56 
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Lonewolves wrote:
KovacsC wrote:
TheVision wrote:
Amazing that someone would go to that trouble. Keep an eye on it.. It might be being primed for a big purchase.


yes they had reserved a £300 tom tom.. all ok now. Many passwords changed..

That's an expensive drum. Glad you got it sorted.

How quaint, I can't remember the last time I encountered anyone referring to a drum as a Tom Tom.


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 Post subject: Re: eBay tales of woe
PostPosted: Mon Jan 22, 2018 14:18 
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devilman wrote:
I felt rather sheepish when I realised what I'd done, but I figure if I posted about it, it might help someone be less stupid than I was. :)


Obviously fraud and get the authorities involved , but also depending on what method you used to pay for it get them involved as well (I assume you did not use Paypal as they could simply reverse the payment and you'd get your money back)


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 Post subject: Re: eBay tales of woe
PostPosted: Mon Jan 22, 2018 15:14 
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Mr Dave wrote:
Lonewolves wrote:
KovacsC wrote:
TheVision wrote:
Amazing that someone would go to that trouble. Keep an eye on it.. It might be being primed for a big purchase.


yes they had reserved a £300 tom tom.. all ok now. Many passwords changed..

That's an expensive drum. Glad you got it sorted.

How quaint, I can't remember the last time I encountered anyone referring to a drum as a Tom Tom.

Well that's its name.

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 Post subject: Re: eBay tales of woe
PostPosted: Mon Jan 22, 2018 16:33 
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Paws for thought

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Lonewolves wrote:
Mr Dave wrote:
Lonewolves wrote:
KovacsC wrote:
TheVision wrote:
Amazing that someone would go to that trouble. Keep an eye on it.. It might be being primed for a big purchase.


yes they had reserved a £300 tom tom.. all ok now. Many passwords changed..

That's an expensive drum. Glad you got it sorted.

How quaint, I can't remember the last time I encountered anyone referring to a drum as a Tom Tom.

Well that's its name.

I bet you enjoy playing the pianoforte.


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 Post subject: Re: eBay tales of woe
PostPosted: Mon Jan 22, 2018 16:46 
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Mr Dave wrote:
Lonewolves wrote:
Mr Dave wrote:
Lonewolves wrote:
KovacsC wrote:
TheVision wrote:
Amazing that someone would go to that trouble. Keep an eye on it.. It might be being primed for a big purchase.


yes they had reserved a £300 tom tom.. all ok now. Many passwords changed..

That's an expensive drum. Glad you got it sorted.

How quaint, I can't remember the last time I encountered anyone referring to a drum as a Tom Tom.

Well that's its name.

I bet you enjoy playing the pianoforte.

Well it is my f--

Nope, can't do it.

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 Post subject: Re: eBay tales of woe
PostPosted: Thu Feb 01, 2018 0:48 
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Comfortably Dumb

Joined: 30th Mar, 2008
Posts: 12034
Location: Sunny Stoke
Yesterday - I buy a boxed Saturn and 19 games for £110. Listed as 'mint'
Today - Seller refunds my money, cancels the auctions and sends me a message 'Hi I'm sorry about this it's not working I should have checked it was all working I messed up sorry'
Seems pretty obvious he's had an offer for it elsewhere, but to test the water, I say I'd have been ok with a partial refund and just the games and accessories.. no reply.

Getting rather tired of this stuff now, so I phoned eBay Customer Service who said they do look into this stuff. It won't get me the Saturn, but still.

Also, eBay's callback system is a bit odd. Every time I've used it, you get a call and then an automated message says "When VALUED_CUSTOMER is on the line, press one..".. I assume it's the message that's supposed to be played to the Customer Service bod and not to me. It makes me so valued.

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 Post subject: Re: eBay tales of woe
PostPosted: Fri Nov 23, 2018 17:23 
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"Praisebot"

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Total facepalm... I've sold something and sent it with a load of other things before I've received the payment!

I reckon I've got little chance of seeing that money now. Bugger.


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 Post subject: Re: eBay tales of woe
PostPosted: Fri Nov 23, 2018 18:35 
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Comfortably Dumb

Joined: 30th Mar, 2008
Posts: 12034
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TheVision wrote:
Total facepalm... I've sold something and sent it with a load of other things before I've received the payment!

I reckon I've got little chance of seeing that money now. Bugger.


What rating does the buyer have? I didn't realise till a friend mentioned it the other day that sellers can't leave bad feedback for buyers now - news to me, but I've not sold on there in a while.

I've been having mixed results with eBay lately. Found some good bits and bobs but also an increasing number of people just not sending anything to me and me having to claim the money back from eBay.

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 Post subject: Re: eBay tales of woe
PostPosted: Fri Nov 23, 2018 18:43 
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I think it's been like that for a while now.

The seller has good feedback, over 1000 I think but still... We'll wait and see if he does the right thing.


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 Post subject: Re: eBay tales of woe
PostPosted: Fri Nov 23, 2018 18:51 
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Joined: 20th Apr, 2008
Posts: 14353
Can’t you send him a message like “Hi dude, just to let you know I’ve sent you [some stuff] early. Wouldn’t want you to miss out due to Christmas post! Happy computering. I’ll be grateful if you could make payment within 7 days. Yours sincerely, TV”


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