Gilly wrote:
SA, what is it you actually do? I am beginning to suspect you may be working on something top secret, or are perhaps a super smart scientist, since everyone around you sound like buffoons. Either that or you are in a mental hospital and the atmosphere is getting to you, making you paranoid and trusting of no one. An orderly in a mental hospital? Or maybe a patient.
What I do is very interesting to actually do, because of all the people I get to hear from, and all the details it involves. There are also many lovely people who only come to me frustrated, and I get to help them out and send them away a bit happier, which always makes a job better.
I am sure, however, that it is massively dull to hear about because even the simple things take about two minutes of background to make sense to any third party. I do student admin stuff for a university. A lot of it is fairly major stuff like making sure fees are accurate, awarding PhDs, helping people get visas, and trying to get the dozen or so different faculties and departments I work with to talk to each other, give accurate information to people, and not make mistakes that could cost us several million pounds in funding if an auditing body spots them.
I'm also trying to co-ordinate administration across about 12 different faculties, because the way things are done now is ridiculously patchy, and training in some of them seems to consist largely of throwing people in at the deep end and telling them to call me if they have any questions.
THere is nobody else here who knows how to half of what I do. I'd teach them, but I don't have time - I've asked for overtime so I can train them, and will ask again next week.
I like my job. It's because I like it and care about it that I get immensely frustrated by the staggering uselessness of a tiny, tiny number of people, who just happen to be in exactly the right places to make it about ten times harder than it should be. I just want to do my job, and if trusted to do it, would make things ocosiderably better for everyone, as well as saving us about at least a hundred thousand pounds a year, not counting the indirect benefits of not pissing off most of our students. But the worst thing you can do around an incompetent person is be good at what you do.
And my posting on here during work is directly proportional to how fed up I am of it on any given day