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 Post subject: Re: Amazon Prime
PostPosted: Fri Jun 20, 2014 9:23 
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Joined: 5th Dec, 2010
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They are such wankers!!!!

I ordered a paddling pool on Monday that cost me £23, its for my sons 1st birthday party tomorrow and as a roof on it to keep the sun off.

Its still not here and was supposed to be delivered yesterday, they sent it some via some cheap Royal Mail service with no tracking

I've since ordered 2 more things some books and some bath toys, these cost me £15 and £22, both have tracking and I've had texts re the delivery with the time and even the delivery guys name.

Called support and its the same as Ebay,PayPal etc, Creepy little helpdesk tossers that call you sir all the time but don't help, got some line that they don't know how the delivery method is linked to parcels and can't put me through to anyone who did.

If its not hear today will buy one in Argos and just send this one back, they are at least good for that.


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 Post subject: Re: Amazon Prime
PostPosted: Fri Jun 20, 2014 10:29 
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I used to think them posting anything via Royal Mail was the worst possible thing - next day Prime would usually end up taking 3-5 business days to arrive.

Now they've got an Amazon Logistics sub-warehouse for Manchester though - it's not just me, everyone in our two buildings (3 companies) are finding them failing to deliver twice and refunds being issued. No-one else has trouble - the postcode is shared by just two buildings accessed via one road, same company with one goods in. Even Yodel don't struggle.

Amazon is fucked.

Saying that, the fire service keep driving straight past as well, even when they come out to false alarms separated by less than a fortnight. Takes them under five minutes to drive past, then another ten minutes to come back around and through the gate.


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 Post subject: Re: Amazon Prime
PostPosted: Fri Jun 20, 2014 12:50 
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They have no customer service really, its yes sir, no sir then fuck off here's a refund


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 Post subject: Re: Amazon Prime
PostPosted: Fri Jun 20, 2014 13:37 
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Really? We normally get "That'll be £500 for yet another false alarm sir".


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 Post subject: Re: Amazon Prime
PostPosted: Wed Jul 02, 2014 20:15 
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Well Prime renewal date came and went

After 2 days I caved and renewed as I'm too used to the next day delivery :S

My dad and brother have chipped in as they are added to mine, so its costing around £50 after they paid up.


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 Post subject: Re: Amazon Prime
PostPosted: Wed Jul 02, 2014 23:40 
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Yeah. So a couple of weeks ago or so, steam refused my credit card during the Austrian GP.

So I bought the cheapest thing on my amazon wishlist* to see if my credit card was stuffed.

10 minutes later (still sunday) They'd sent it. It arrived while I was at work ob Monday.

I'm not overly convinced Amazon Prime is worth it (for me) as free delivery generally gets here next day anyway.

* - Persona 4 Golden, fact fans.


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 Post subject: Re: Amazon Prime
PostPosted: Thu Aug 28, 2014 9:58 
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MR EXCELLENT FACE

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It's my prime renewal date today. WHAT DO I DO? I accidentally paid for prime last year (£59) as I forgot to deactivate the free trial whilst I was on holiday. Do I really want to pay £79 for the ability to possibly get next day delivery on some things AND a shitty video service that has nothing I want to watch on it OR it would cost me money to watch the things I want to watch. (Well, I've watched the first two episodes of Extant..)

Decisions decisions...

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 Post subject: Re: Amazon Prime
PostPosted: Thu Aug 28, 2014 10:42 
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Sounds like you've made your mind up.


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 Post subject: Re: Amazon Prime
PostPosted: Thu Aug 28, 2014 21:49 
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MR EXCELLENT FACE

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DavPaz wrote:
Sounds like you've made your mind up.


I just logged in to cancel:

Quote:
On 28 August 2015, you will be charged £79 for another year of Prime.


Lame. Should probably have done it this morning at work.

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 Post subject: Re: Amazon Prime
PostPosted: Thu Aug 28, 2014 22:37 
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Cancel. They refund all time unused, you'll get 79*(364/365) back.


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 Post subject: Re: Amazon Prime
PostPosted: Mon Sep 01, 2014 17:32 
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Ordered a pop up book for my son last Wednesday and had it delivered to my parents as we just spent 5 days there.

They live in the Yorkshires Dales so I guess prime will never be as fast there as around the M25 it was still not there Saturday.

I looked at tracking and found once again Amazon had used Royal Mail and there last info was 4am on Thursday

So got refund and another month of Prime free after I moaned about the price increase for a TV service I hardly use etc etc

Chances are the book will show up this week as well!


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 Post subject: Re: Amazon Prime
PostPosted: Thu Sep 04, 2014 11:21 
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Gogmagog

Joined: 30th Mar, 2008
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We'll probably keep paying for it as the one day delvieries we haven't had a problem with, and I like Extant and Community on the video thingymadoofah.

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 Post subject: Re: Amazon Prime
PostPosted: Thu Sep 04, 2014 15:08 
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I've sort of got used to the Prime charge, I play some kids stuff for my son now

Also you can't fault the range on Amazon, my wife wanted a child safety lock for the toilet as our son keeps lifting the lid and demanding that she flush the chain as he likes the water. No idea where I would find that on a high street, but had one ordered in 2 minutes from them.

They screw up the delivery once in a while but I suppose that's going to happen.

Also my wife doesn't know it was me who showed our son all the stuff with the toilet the other night so I felt duty bound to act quickly :DD


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 Post subject: Re: Amazon Prime
PostPosted: Sat Oct 25, 2014 7:26 
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Anyone else with Prime been getting "nice" letters from Amazon?

I have 2 Prime accounts, one is personal and the other one is on my work CC.

I never use the video element of the work membership and received a letter last week telling me how great it is.

Bizarrely this letter had a sort of plastic Prime membership card attached to it, not sure what I was expected to do with it!

For the personal one I got a letter yesterday minus card reminding me of the devices I can access it on and how great it is etc. This one I use maybe twice a week and watch Fireman Sam with my son.

Wondering if they are a bit desperate because nobody's using it??


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 Post subject: Re: Amazon Prime
PostPosted: Sat Oct 25, 2014 8:46 
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I got one of those too, worded as if I'd never heard of it when their records should show I did the trial and cancelled, even bothering to explain that their service is technically terrible objectively not just comparatively.

the featureless piece of expensive plastic baffled me.


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 Post subject: Re: Amazon Prime
PostPosted: Sat Oct 25, 2014 8:57 
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Sleepyhead

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Yeah, that confused me too. I binned it.

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 Post subject: Re: Amazon Prime
PostPosted: Mon Oct 27, 2014 8:17 
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http://consumerist.com/2014/05/09/amazo ... streaming/

Some information here, article says that Prime is behind Netflix and others is usage, also said Amazon has spent $300 million on HBO content for the service but no Game of Thrones.


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 Post subject: Re: Amazon Prime
PostPosted: Mon Oct 27, 2014 8:24 
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I got that too. Bin.

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 Post subject: Re: Amazon Prime
PostPosted: Mon Oct 27, 2014 9:24 
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To be fair to them how good the service is in terms of content is objective

I get all my stuff from the NG, so Prime, Netflix etc don't really have much to offer. My NAS is filling up again so its either delete a load of content as a 10 drive upgrade is not going to happen now we have a baby.

I've thought of packing in the NG and just doing these services, but the stuff will never be as quick and up to date.

For my Dad he is going to buy an Amazon set top box and use my details, he has only Freeview and is looking forward to all the stuff Prime has to offer!


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 Post subject: Re: Amazon Prime
PostPosted: Mon Oct 27, 2014 9:44 
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It's pretty irritating that there doesn't appear to be a way to search for prime stuff only.

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 Post subject: Re: Amazon Prime
PostPosted: Mon Oct 27, 2014 9:47 
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There is, you just go to Prime Instant Video and then you can search within it.


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 Post subject: Re: Amazon Prime
PostPosted: Mon Oct 27, 2014 9:49 
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Cras wrote:
It's pretty irritating that there doesn't appear to be a way to search for prime stuff only.


My mate was complaining about that said he looked for Mad Men and would have needed to pay for it

I thought everything was free on it until he told me that!


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 Post subject: Re: Amazon Prime
PostPosted: Mon Oct 27, 2014 9:51 
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markg wrote:
There is, you just go to Prime Instant Video and then you can search within it.


Ah, cheers.

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 Post subject: Re: Amazon Prime
PostPosted: Mon Oct 27, 2014 10:36 
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It amuses me that in the advert for the Fire TV box, Netflix is given more visibility than Prime Instant.


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 Post subject: Re: Amazon Prime
PostPosted: Mon Oct 27, 2014 10:42 
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Cras wrote:
markg wrote:
There is, you just go to Prime Instant Video and then you can search within it.


Ah, cheers.


Hmm. Not in the iOS app, annoyingly.

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 Post subject: Re: Amazon Prime
PostPosted: Mon Oct 27, 2014 10:42 
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The NowTV box looked absolutely amazing for the price until I noticed it didn't have Netflix. I can understand why Sky wouldn't want a competing product on there, perhaps, but it killed it stone dead for me.

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 Post subject: Re: Amazon Prime
PostPosted: Mon Oct 27, 2014 10:45 
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Cras wrote:
Cras wrote:
markg wrote:
There is, you just go to Prime Instant Video and then you can search within it.


Ah, cheers.


Hmm. Not in the iOS app, annoyingly.

That's a bit rubbish then. The PS4 app has it I think, it certainly lets you browse just the Prime stuff. I rarely search on this or Netflix because what I'm looking for usually isn't there anyway.


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 Post subject: Re: Amazon Prime
PostPosted: Mon Oct 27, 2014 10:47 
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Yeah, it works on the website, but not on some apps. So it kind of renders it useless at that point.

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 Post subject: Re: Amazon Prime
PostPosted: Mon Oct 27, 2014 10:58 
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American Nervoso wrote:
Yeah, it works on the website, but not on some apps. So it kind of renders it useless at that point.


Its the same with loads of apps, Skype is slightly different across the platforms its available on. Tesco is the most annoying for me, for home delivery orders via a PC you can save things you buy each week to a shopping list which saves you having to scroll through pages of items. On the IPad app this function is not there.

With my Harmony remote they make a big thing of you been able to add devices and macros on your PC and then sync the remote wirelessly (with previous models you had to connect the remote via USB) All good but it would be great to add devices via an tablet or smartphone, but you can't as the app uses Silverlight.


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 Post subject: Re: Amazon Prime
PostPosted: Thu Oct 30, 2014 18:41 
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ugvm'er at heart...

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After yet another failed delivery from Amazon when using a prime carrier, I contacted them to complain... again.
I cancelled my prime membership and got a full refund for the prime membership cost, which I can't really complain about being as I only have a month left to go!

Apparently todays delivery was left with Christopher in No. 15.
The guy who lives in No. 15 isn't called Christopher, and he hasn't been in all day anyway, However I was in at the time it supposedly got delivered.

Cretins.


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 Post subject: Re: Amazon Prime
PostPosted: Thu Oct 30, 2014 19:08 
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Who do they use at the moment for couriers?


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 Post subject: Re: Amazon Prime
PostPosted: Thu Oct 30, 2014 19:21 
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ugvm'er at heart...

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It's different depending on where you are, for me when I used prime, it was Yodel. If I don't use prime it comes by royal mail (and never fails to get to me).


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 Post subject: Re: Amazon Prime
PostPosted: Fri Oct 31, 2014 9:53 
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Its a real mix, Yodel, DHL (who are good with text updates) and Royal mail for me

Royal Mail have been the issue for me, late and in one case not turning up at all. Also no tracking with them most of the time.

Surprised Amazon haven't bought a courier company.


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 Post subject: Re: Amazon Prime
PostPosted: Fri Oct 31, 2014 10:32 
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asfish wrote:
Surprised Amazon haven't bought a courier company.


I thought "Amazon Logistics" was theirs

We tend to get a mixture of Amazon Logistics (which is a man in a van) , Royal Mail and DPD

They do have the Amazon Lockers stuff (which i've never used but seems a good idea if your not going to be around for a parcel)


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 Post subject: Re: Amazon Prime
PostPosted: Fri Oct 31, 2014 10:40 
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zaphod79 wrote:
They do have the Amazon Lockers stuff (which i've never used but seems a good idea if your not going to be around for a parcel)


It's fucking awesome and I used it whenever I can. Take time off work or spend other time chasing couriers around the place or walk five minutes to a paper shop to pick your stuff up? No contest there at all.


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 Post subject: Re: Amazon Prime
PostPosted: Fri Oct 31, 2014 11:12 
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Unpossible!

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I just get everything delivered to work. It's awesome.


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 Post subject: Re: Amazon Prime
PostPosted: Fri Oct 31, 2014 11:16 
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ugvm'er at heart...

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zaphod79 wrote:
asfish wrote:
Surprised Amazon haven't bought a courier company.


I thought "Amazon Logistics" was theirs

We tend to get a mixture of Amazon Logistics (which is a man in a van) , Royal Mail and DPD

They do have the Amazon Lockers stuff (which i've never used but seems a good idea if your not going to be around for a parcel)


Amazon Logistics is their umbrella term for random 3rd parties they employ to deliver from their own mini warehouses.

http://tamebay.com/2013/09/amazon-logis ... rstep.html

No wonder it went to shit for me recently, MK was one of the first they setup, before that I was getting my deliveries from proper courier companies and the royal mail.


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 Post subject: Re: Amazon Prime
PostPosted: Fri Oct 31, 2014 11:19 
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DavPaz wrote:
I just get everything delivered to work. It's awesome.

:this:

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 Post subject: Re: Amazon Prime
PostPosted: Fri Oct 31, 2014 11:23 
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My old employer used to let us do that. My current one doesn't.


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 Post subject: Re: Amazon Prime
PostPosted: Fri Oct 31, 2014 11:49 
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Kern wrote:
My old employer used to let us do that. My current one doesn't.


:this: The woman in the mailroom of my old company even once got the company to pay the overage charges on a personal package of mine from the US. Your tax dollars at work bitches!


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 Post subject: Re: Amazon Prime
PostPosted: Fri Oct 31, 2014 13:41 
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Kern wrote:
My old employer used to let us do that. My current one doesn't.

It's a specific perk of working here, which is nice. We have a postroom that appears to 95% handle employee's personal packages.


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 Post subject: Re: Amazon Prime
PostPosted: Fri Oct 31, 2014 14:49 
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Doctor Glyndwr wrote:
Kern wrote:
My old employer used to let us do that. My current one doesn't.

It's a specific perk of working here, which is nice. We have a postroom that appears to 95% handle employee's personal packages.


:this:

I send everything to work, my wife is at home now, but I never know if she is going out.

The Post room at work even email you when something arrives. Like you I reckon 90% of their work is personal parcels for people!


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 Post subject: Re: Amazon Prime
PostPosted: Sun Nov 02, 2014 11:08 
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Amazon Logistics just delivered my package on a Sunday.

I guess it helps that one of thier distribution warehouses is up the road.

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 Post subject: Re: Amazon Prime
PostPosted: Sun Nov 02, 2014 11:12 
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Gogmagog

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W ehad a Sunday delviery of somehting from them, too. I love Prime, and will continue to use it. Even though we've now watched all the Communities.

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 Post subject: Re: Amazon Prime
PostPosted: Sun Nov 02, 2014 11:17 
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ugvm'er at heart...

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Grim... wrote:
Amazon Logistics just delivered my package on a Sunday.

I guess it helps that one of thier distribution warehouses is up the road.


That's the same warehouse I have endless problems with.


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 Post subject: Re: Amazon Prime
PostPosted: Sun Nov 02, 2014 11:37 
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Est. 1978

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Perhaps they think you're a dick.

Dick.

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 Post subject: Re: Amazon Prime
PostPosted: Sun Nov 02, 2014 13:41 
Filthy Junkie Bitch

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After nine months of saying I would cancel prime, them reinforced by the price increase due to instant video, Prime is suddenly the most important and indispensable service I'm subscribed for. Who'dathunkit.


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 Post subject: Re: Amazon Prime
PostPosted: Sun Nov 02, 2014 15:08 
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Last time I had something delivered to work, it caused such a storm of gossip with people trying to figure out what it was, I decided to not bother again.


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 Post subject: Re: Amazon Prime
PostPosted: Sun Nov 02, 2014 15:13 
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What was it?

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 Post subject: Re: Amazon Prime
PostPosted: Sun Nov 02, 2014 15:41 
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A my little pony costume and an enormous jelly dong.

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