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Virgin Superhub
https://www.beexcellenttoeachother.com/forum/viewtopic.php?f=3&t=8456
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Author:  Grim... [ Wed Jul 02, 2014 9:32 ]
Post subject:  Re: Virgin Superhub

Probably because the current one is working fine, for a given value of "working".

Author:  TheVision [ Wed Jul 02, 2014 10:17 ]
Post subject:  Re: Virgin Superhub

What's the problem with it then? I must say, so far, I'm quite impressed with mine. I haven't tested the range down the garden yet but it covers the whole house adequately.

Author:  Grim... [ Wed Jul 02, 2014 10:19 ]
Post subject:  Re: Virgin Superhub

It falls off the Internet about twice a day, and gets worse and worse about connecting until it needs to be reset once a month, losing my port forwarding settings, the dedicated IP address for MAC addresses, wifi settings, etc.

Note that I have one of the old ones.

Author:  KovacsC [ Wed Jul 02, 2014 10:20 ]
Post subject:  Re: Virgin Superhub

When is the 12 months contact up?

Author:  Grim... [ Wed Jul 02, 2014 10:21 ]
Post subject:  Re: Virgin Superhub

Probably about a year ago. Don't underestimate how lazy I am, though.

Author:  KovacsC [ Wed Jul 02, 2014 10:22 ]
Post subject:  Re: Virgin Superhub

If out of contract, renegotiate your contract.. will mean new shiny hardware.

Author:  DavPaz [ Wed Jul 02, 2014 10:26 ]
Post subject:  Re: Virgin Superhub

I now use the superhub in modem mode only. Still drops off the Internet weekly, but less of a hassle when resets are needed

Author:  Grim... [ Wed Jul 02, 2014 10:29 ]
Post subject:  Re: Virgin Superhub

Yeah, I'm probably going to grab a better router and go that way.

Author:  TheVision [ Wed Jul 02, 2014 11:07 ]
Post subject:  Re: Virgin Superhub

DavPaz wrote:
I now use the superhub in modem mode only. Still drops off the Internet weekly, but less of a hassle when resets are needed


With that mode, don't you lose a port on the back? All mine are full. I have my PC, Xbox, PS3 and Xbox 360 plugged into it.

Author:  Grim... [ Wed Jul 02, 2014 11:09 ]
Post subject:  Re: Virgin Superhub

You lose all of them except for the yellow one, I think. Which would make sense, as you've told it not to be a router any more.

Author:  DavPaz [ Wed Jul 02, 2014 11:17 ]
Post subject:  Re: Virgin Superhub

Indeed. Single cable to a nice gigabit router with 5 ports and then on throughout the house to various mini switches.

Author:  Grim... [ Wed Jul 02, 2014 11:30 ]
Post subject:  Re: Virgin Superhub

We had a network topography thread. Where did that go?

Author:  DavPaz [ Wed Jul 02, 2014 11:35 ]
Post subject:  Re: Virgin Superhub

This one?

viewtopic.php?p=571714

Author:  TheVision [ Wed Jul 02, 2014 11:36 ]
Post subject:  Re: Virgin Superhub

Grim... wrote:
You lose all of them except for the yellow one, I think. Which would make sense, as you've told it not to be a router any more.


Ah, of course... Silly me.

Author:  myp [ Wed Jul 02, 2014 12:43 ]
Post subject:  Re: Virgin Superhub

DavPaz wrote:

Heh, I remember that thread frightening the life out of me at the time.

Author:  DavPaz [ Tue Aug 08, 2017 8:48 ]
Post subject:  Re: Virgin Superhub

Hello, old thread!

I've just cancelled my Virgin Media services and am moving to BT. I don't think I've ever been with BT before.

Anyway. I got very sick of being called every couple of weeks by Virgin and them trying to get me to spend more money on tablets and extra sim cards and the like. I don't use the Tivo box anymore as 90% of the channels were grayed out and the HD channels were fucking miles down the list. I haven't used the land line in... I don't even know how long. I tried to get them to cancel the TV service and the remove the phone line, but that would've made my bill go up 8). The last straw was an email the other day saying my bill was going up again. Fuck em. The internet service is nice, but the company is bobbins.

For a few pounds less a month, I can get BT Infinity 2 at 72mbs (with a better upload speed than Virgin, Plex fans) and they'll send me a new youview box to replace the ancient one I bought from Cash Converters when my tolerance of the Tivo ran out. I just need to find out if I can use my current router with BT or not. Or of the BT router can do the port forwarding that I need.

Author:  asfish [ Tue Aug 08, 2017 9:30 ]
Post subject:  Re: Virgin Superhub

Quote:
youview box to replace the ancient one I bought from Cash Converters


Then sent me one of those 18 months ago, I had the original one with the 1TB drive for recording.

The new was much smaller and had no HD, it was always very hot as well, we don't really watch much over the air TV but it still heated up after a couple of hours

Then I had the living room completely redecorated and re floored so packed all the AV stuff away, when I came to set everything back up again it wouldn't work so I went back to the original one.

Use BT myself, although the speeds are slower than the fastest Virgin its rock solid and they never packet shape or bother you about downloading.

Author:  DavPaz [ Tue Aug 08, 2017 9:40 ]
Post subject:  Re: Virgin Superhub

No HD? Are you sure? Because it's essentially a freeview box.

http://bt.custhelp.com/app/answers/deta ... es-from-bt

I'm getting the little one on the right. Definitely says HD on there.

Author:  Grim... [ Tue Aug 08, 2017 9:41 ]
Post subject:  Re: Virgin Superhub

Hard Drive.

Author:  DavPaz [ Tue Aug 08, 2017 9:41 ]
Post subject:  Re: Virgin Superhub

Ah, I see. Confusing in context.

Author:  Grim... [ Tue Aug 08, 2017 9:45 ]
Post subject:  Re: Virgin Superhub

And because HD stands for High Definition ;)

I mean, it still might be.

Author:  devilman [ Tue Aug 08, 2017 10:01 ]
Post subject:  Re: Virgin Superhub

DavPaz wrote:
For a few pounds less a month, I can get BT Infinity 2 at 72mbs (with a better upload speed than Virgin, Plex fans) and they'll send me a new youview box to replace the ancient one I bought from Cash Converters when my tolerance of the Tivo ran out. I just need to find out if I can use my current router with BT or not. Or of the BT router can do the port forwarding that I need.


How much are you paying with BT, if you don't mind me asking? I scrapped my Virgin TV and Phone, so just have the broadband at £33 a month. I toyed with the idea of looking at their other bundles to see if I can save money or get a better deal generally, but their website just pushes you to phone up, which is annoying when they have all the 'click here to view your offers' stuff. Been with Virgin for years, but I might switch.

Author:  DavPaz [ Tue Aug 08, 2017 10:03 ]
Post subject:  Re: Virgin Superhub

It's a shade over £40 for the phone, 72mbs broadband and the basic TV package.

Author:  TheVision [ Tue Aug 08, 2017 10:07 ]
Post subject:  Re: Virgin Superhub

I am with Virgin and used to get calls all the time trying to sell me things. I told them to stop though and surprisingly, they did.

They also told me that my bill would be cheaper if I had the TV service. I told them I didn't want an engineer drilling holes in my walls and trailing cables through my house (like they did at my friends) so I declined their offer.

I did ask if I could have the TV and not have it installed though, thus making my bill cheaper.

They said I couldn't.

Author:  asfish [ Wed Aug 09, 2017 20:07 ]
Post subject:  Re: Virgin Superhub

DavPaz wrote:
No HD? Are you sure? Because it's essentially a freeview box.

http://bt.custhelp.com/app/answers/deta ... es-from-bt

I'm getting the little one on the right. Definitely says HD on there.



Yes they sent that mini one it was shit, no issue really as the older one with Hard Drive works fine.

On the topic of HD channels, I do find that the sound goes and I have to reboot the box every now and again!

If you are into you free to air TV then its a good box, youview is a good feature.

Author:  DavPaz [ Wed Aug 09, 2017 20:55 ]
Post subject:  Re: Virgin Superhub

Ah... so you're saying my current youview box will just magically become a BT box when it's on the BT network? Excellent.

Author:  DavPaz [ Fri Aug 18, 2017 11:45 ]
Post subject:  Re: Virgin Superhub

Grrr... I've just discovered that my current router won't be able to do the VDSL standard for BT fibre, so I'm going to be stuck with the BT hub for the foreseeable.

I *think* I'm getting the Smart Hub (Home Hub 6). Any experience with this? I specifically need port forwarding and DHCP reservation to work.

Author:  markg [ Fri Aug 18, 2017 13:48 ]
Post subject:  Re: Virgin Superhub

I've got that and whilst I don't use either of those things they're both definitely there in the settings.

Author:  Cras [ Fri Aug 18, 2017 13:52 ]
Post subject:  Re: Virgin Superhub

I don't think I've seen a router in 15 years that doesn't have those things

Author:  DavPaz [ Fri Aug 18, 2017 14:02 ]
Post subject:  Re: Virgin Superhub

Thanks, both. I should be ok then.

Author:  DavPaz [ Sat Aug 26, 2017 20:00 ]
Post subject:  Re: Virgin Superhub

I did get the Smart Hub. It's actually really bloody good. Happy, I am.

Author:  TheVision [ Sat Aug 26, 2017 22:32 ]
Post subject:  Re: Virgin Superhub

My dad has had a new virgin router but I'm not sure why? He's recently switched his phone line to Virgin and when the engineer came out, he swapped his modem/router even though he only had a new one a year or so ago.

Author:  DavPaz [ Sat Aug 26, 2017 23:29 ]
Post subject:  Re: Virgin Superhub

New CIA firmwares

Author:  TheVision [ Tue Apr 10, 2018 9:08 ]
Post subject:  Re: Virgin Superhub

I have a Virgin superhub on a 100mbs line. Wired, it seems fine and all the speed tests I do confirm it is around the 100mbs mark.

Does anyone have an idea of what speed I should be getting wirelessly? I know it's not an exact science but when I'm about 1 metre away from the hub I get the following while using a speed test app on my phone. The reason I ask is that Netflix seems to stutter in the next room on the big telly and there's various other things that make me think it's not working properly. I know Netflix doesn't need a super fast line... But surely it should work fine at this speed?

Author:  Grim... [ Tue Apr 10, 2018 9:48 ]
Post subject:  Re: Virgin Superhub

I have a SuperHub 3, and I came to the conclusion that the wifi was a bit rubbish - especially if you connect a lot of devices to it at once. I bought a Google Wifi Router (which isn't called a Gooter for reasons that escape me) and by fuckery did it make a difference - I went from 5MB (ish) to over 100.

Author:  devilman [ Tue Apr 10, 2018 9:57 ]
Post subject:  Re: Virgin Superhub

Grim... wrote:
I have a SuperHub 3, and I came to the conclusion that the wifi was a bit rubbish - especially if you connect a lot of devices to it at once


I think I'm still on the first Superhub and that's much the same. I just use it in modem mode and have a cheap router running off it which works much better.

Author:  Bamba [ Tue Apr 10, 2018 9:59 ]
Post subject:  Re: Virgin Superhub

My Sky router's wifi is fuck awful as well, to an extent that's beginning bug the shit out of me. How does that Google thing work? Does it plug into an ethernet port on your existing router and rebroadcast as wifi?

Author:  Grim... [ Tue Apr 10, 2018 10:09 ]
Post subject:  Re: Virgin Superhub

Bamba wrote:
My Sky router's wifi is fuck awful as well, to an extent that's beginning bug the shit out of me. How does that Google thing work? Does it plug into an ethernet port on your existing router and rebroadcast as wifi?

Sort of - it plugs into an Ethernet port but it becomes the router, so you have to run your existing box in modem mode, which I don't think you can do?

Still, a decent wifi router would do just as well, I suspect (I went with a Gooter because I created a mesh setup).

Author:  TheVision [ Tue Apr 10, 2018 10:37 ]
Post subject:  Re: Virgin Superhub

When you say ethernet mode... Is that different from modem mode?

Author:  Grim... [ Tue Apr 10, 2018 11:04 ]
Post subject:  Re: Virgin Superhub

Fuck, I meant modem mode, I'm an idiot.

Author:  TheVision [ Tue Apr 10, 2018 11:12 ]
Post subject:  Re: Virgin Superhub

Ah right, that makes sense and yes.. Mine still has that option. A quick look on Amazon says that these Google routers are not cheap though!

Author:  Cras [ Tue Apr 10, 2018 11:18 ]
Post subject:  Re: Virgin Superhub

Grim... wrote:
Bamba wrote:
My Sky router's wifi is fuck awful as well, to an extent that's beginning bug the shit out of me. How does that Google thing work? Does it plug into an ethernet port on your existing router and rebroadcast as wifi?

Sort of - it plugs into an Ethernet port but it becomes the router, so you have to run your existing box in modem mode, which I don't think you can do?

Still, a decent wifi router would do just as well, I suspect (I went with a Gooter because I created a mesh setup).


You can't put a Superhub in modem mode, but can you achieve the same thing by putting the Gooter in bridge mode?

Author:  Trooper [ Tue Apr 10, 2018 11:26 ]
Post subject:  Re: Virgin Superhub

If the issue is wireless performance, could you not just ethernet the new router to the sky hub/superhub, and set the new router on a different wireless channel and connect your devices to that. Leave the superhub wireless alone.
Kinda like a lo-fi bridge mode.

Author:  Cras [ Tue Apr 10, 2018 11:58 ]
Post subject:  Re: Virgin Superhub

That key thing about bridge mode is making sure you don't NAT twice, which is why you usually have to specifically configure it

Author:  TheVision [ Tue Apr 10, 2018 12:01 ]
Post subject:  Re: Virgin Superhub

Cras wrote:

You can't put a Superhub in modem mode, but can you achieve the same thing by putting the Gooter in bridge mode?


I thought you could put it in modem mode and I've just checked and I thought as much, I still have that option.

Author:  Cras [ Tue Apr 10, 2018 12:02 ]
Post subject:  Re: Virgin Superhub

Huh, that must be new

Author:  DBSnappa [ Tue Apr 10, 2018 12:14 ]
Post subject:  Re: Virgin Superhub

Well, I never knew Virgin WiFi was so shit. I networked the entire house a couple of years ago, so all the TVs, all the consoles, one of the desktops and the Amazon Fire TV are all plugged in via ethernet and a couple of splitters

Author:  TheVision [ Tue Apr 10, 2018 12:30 ]
Post subject:  Re: Virgin Superhub

I've only recently noticed the problem as I have my PC, Xbox One/360 all wired in. It's only the Amazon Fire stick and sometimes my phone that cause problems.

Author:  devilman [ Tue Apr 10, 2018 12:35 ]
Post subject:  Re: Virgin Superhub

Cras wrote:
Huh, that must be new


Not all that new. I've been running in modem mode for a few years now.

Author:  Cras [ Tue Apr 10, 2018 12:44 ]
Post subject:  Re: Virgin Superhub

Oh, that's Virgin. I was replying to Bamba asking about the Sky hub.

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