So the postage originally £22.50? That still seems pricey but yeah. Negative feedback!

If you paid paypal, just raise a dispute. A refund is pretty much guaranteed.

Probably will do. It is annoying as the roof rack is £100+ new and the uncharitable part of me thinks that the seller wanted more than the £20 I paypal'd them as per the listing. I will wait until tomorrow and then right a slightly less cheerful missive as you never know, there could have been a family crisis or some such.

mom

Bear in mind it wouldn't have cost £5.50 to post anyway, most likely. Postage is just a way of bumping up the price. Ebay is a con.

Bear in mind it wouldn't have cost £5.50 to post anyway, most likely. Postage is just a way of bumping up the price. Ebay is a con.

If he's already in his area though, it is a zero cost as the seller is not spending any extra money.

Also, I think eBay mandates what the maximum amount you can charge for postage is for particular types of item - including in some cases forcing you to offer free delivery.

Unless they've gone back on that.

My mom bought a jacket off eBay and paid for it along with £5.50 postage. We then received a message off the seller saying that they were going to be in our area yesterday afternoon so if someone was in, they'd drop it off.

We said fine but asked if they could have refunded the postage since they're not posting it. The seller responded by saying that they wouldn't refund it as they were using their time and petrol to drop it off and instead... Have now posted it.

I'm not sure whether I'm in the wrong here? People are weird.

Yep, you are.
The time and fuel to get it to your door aren't free, so I'm not sure why you would expect it to be delivered for zero cost.

I wouldn't charge someone for dropping something off if I was in the area but maybe it's because I'm a nice guy?

Doesn't eBay have guidelines about this situation? It must happen all the time and leaving it up to constant individual negotiations between buyers and sellers is just asking for trouble.

I sold a T-shirt on ebay and when the buyer received it, he said it didn't fit right and asked for a refund. I agreed with this as I don't want the hassle.

He sent it back fine and dandy and I've refunded him the price of the item plus his original postage. He's now saying that I should refund the postage that he spent getting the T-shirt back to me.

It's not a massive amount, but it's now all about principles. What do you think? Should I refund him some more?

FYI I had something similar with Amazon and a marketplace sale - I bought a t-shirt , it didnt fit and i returned it - i got my original postage (and the item) amount back but i had to cover the return

I don't think I've even used ebay since
2004.

Which has been aided by how crap it's become.

It is swayed to the buyer but what's the alternative? I've got stuff to get rid of that is worth too much to take to a charity shop so where else can I sell them that has eBay's reach?

I've never had an eBay account because the very idea of buying from, or selling to, randoms on the internet seem like something only a crazy person would sign up for voluntarily.

It is swayed to the buyer but what's the alternative? I've got stuff to get rid of that is worth too much to take to a charity shop so where else can I sell them that has eBay's reach?

I sold a T-shirt on ebay and when the buyer received it, he said it didn't fit right and asked for a refund. I agreed with this as I don't want the hassle.

He sent it back fine and dandy and I've refunded him the price of the item plus his original postage. He's now saying that I should refund the postage that he spent getting the T-shirt back to me.

It's not a massive amount, but it's now all about principles. What do you think? Should I refund him some more?