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For the 'clever' guys - the open HDD don`t mean it`s not working, this generation of HDD are not being made by the VACUUM technology so there is no problem to open and close it as much times as you wish.

The hermetization is made only for protection from moisture. The only thing you have to do is to put some silica-gel in it to extract the eventual moisture.

Selling on eBay is a mug's game these days. I would rather give my unwanted stuff to charity than use that website.

I think Dave knocked the nail on the head. Where else can you go to sell things?

TheVision wrote:

I think Dave knocked the nail on the head. Where else can you go to sell things?

Amazon or Craigslist?

TheVision wrote:

I think Dave knocked the nail on the head. Where else can you go to sell things?

Amazon or Craigslist?

Not so much a tale of woe as it wasn't expensive or owt,

Mimi wrote:

Not so much a tale of woe as it wasn't expensive or owt,

If its within the last 3 weeks or so you can raise a dispute on ebay which will do a number of things :

1) If you paid by paypal it can totally mess up the sellers paypal for while
2) It will get ebay to send stock letters to both sides
3) Eventually (after about 10 days or so) you'll probably get your money back

Dear [krazywookie],

Thanks for your order.

It appears that an error occurred within the eBay system at the time your order was placed.

A surcharge fee should have been applied to your order to the sum of £19.99 (instead of the postage fee you were charged).

This price is shown in the listing purchased from and also the postage tab that allows you to check postage to your postcode. You can also contact us direct for a postage quote to surcharge areas.

Please confirm you still require your order so I can send you a paypal request for the remaining amount needed to settle the surcharge fee.

Alternatively, we can cancel the order and issue a full refund.

Please let us know how you would like to proceed.

We will also be contacting eBay regarding this error so that it is applied correctly in future.

Apologies for the inconvenience caused and thank you for your patience and understanding

Kindest regards,

eBay Account Manager

Bargain Homeware Limited

Pretty sure you can't add stuff to a listing once it's ended, or after it's received bids, without the listing clearly stating what's changed - so I imagine it was always there.

If it stated it on the listing, then provided it's still a good price I'd pay up - it's not their fault if eBay can't calculate fees etc. properly.

However, what the hell is the £19.99 surcharge actually for?!

GazChap wrote:

I think you can add to a multiple Buy It Now listing, but it possibly does that updated information thingy like auctions & one-off BINs.

Surcharge is for being a teuchter

Ken ged. I get loads of stuff delivered and nobody ever claims that alyth is the highlands (because it isnt). I suspect this is an overly harsh "highlands and islands" postage charge which never makes it to the courier.

krazywookie wrote:

See if they'll send 'em to my postcode then, I never get the surcharge

Ah, mystery third option, I should have known! i didn't know you could leave neutral feedback.
What's the situation with them leaving me feedback then? Should I expect them to be annoyed at me and respond in kind or will they get into trouble for doing that?

Although it isn't what you expected, they seemed kind enough to refund you and sort out the problem.

TheVision wrote:

Although it isn't what you expected, they seemed kind enough to refund you and sort out the problem.

Except they haven't, from what I've read. There's a piece missing but sdg has just decided to keep it anyway.

But that was her choice.

I think so yes.

They've done everything they can to resolve the problem with offering the refund, no questions asked.

The only thing that seems off about this is that the company is asking you to send it on in the hope that the next person to get it either doesn't notice the damage or cant be arsed sending it back. Its not like they're getting you to send it back so they can fix it (unless I misread)...

I bought a couple of games off eBay which the seller described as being in "very good" condition.

If you look past the broken boxes, the tatty manuals, the smell of smoke and the cracks in one of the disks... I guess they are!

Quick question:

I bought an item from a seller on ebay, but was unable to pick it up due to MrsA being in hospital. They want to relist it and cancel the transaction. Should I wait until the £25 is back in my paypal?

MaliA wrote:

Dear God, yes.

Or go and get it now, of course.

Author:	Dimrill [ Sat Sep 07, 2013 19:11 ]
Post subject:	Re: eBay tales of woe
Look at this twat: http://www.ebay.com/itm/281156080489 Quote: For the 'clever' guys - the open HDD don`t mean it`s not working, this generation of HDD are not being made by the VACUUM technology so there is no problem to open and close it as much times as you wish. The hermetization is made only for protection from moisture. The only thing you have to do is to put some silica-gel in it to extract the eventual moisture.

Author:	zaphod79 [ Sun Sep 08, 2013 10:19 ]
Post subject:	Re: eBay tales of woe
An ebay tale of woe for you - something that happened to my girlfriend over the course of the last few weeks and I dont really see what else she could have done - but she's now down about £20 just 'because' of the way ebay and the buyer handled things Item sold on ebay for around £100 - posted straight away with tracking info and that tracking info added to ebay and sent to the buyer About 3 weeks after that the buyer starts a dispute to say 'he has not recieved the item' - we check the tracking info and it says its waiting at the depot for someone to arrange re-collection - we tell the buyer this and point out he has the tracking number so could have checked this himself - and that he can simply get in touch to have it redelivered No response from buyer and so we call the depot and they say that it can be re-delivered whenever he wants he just needs to get in touch with them Nothing from the buyer and then he says he has arranged for re-delivery but when we look at the tracking info it seems to be being returned to us (having sat there for too long) - and sure enough about a week later it arrives back here Buyer raises his claim to ebay asking for a full refund including postage (so we'd be out about a tenner) - we counter saying that we can refund minus postage or he can pay the postage again and we'll send it again - he does not respond - after 8 days ebay 'investigates' - finds in the buyers favour and gives him a full refund. And because of the amount of time taken ebay will not refund the ebay fees they changed us to sell the item (around a tenner) So we 'sold' something - paid for postage and have it back now and are £20 down on the deal - Ebay's answer for the fee's side is that you need to agree with the buyer within 7 days of the case being escalated and because he did not respond at all to that they wont give us our fee's back and as far as they are concerned because the buyer didnt get the item he can get his full refund. The post office's take is that he was not around for the initial delivery and because he failed to arrange re-delivery they just returned it to the sender. So there you go - if you want to fuck up stuff for someone buy anything on ebay and just dont engage with them at all - just wait - ebay will give you your money back and the seller will lose money - and ebay wont care - they get their cut regardless :-(

Author:	myp [ Mon Sep 09, 2013 9:47 ]
Post subject:	Re: eBay tales of woe
Selling on eBay is a mug's game these days. I would rather give my unwanted stuff to charity than use that website.

Author:	TheVision [ Mon Sep 09, 2013 10:45 ]
Post subject:	Re: eBay tales of woe
It is a hassle, I agree but I've recently sold a load of Saturn games and made about £150 off them. I'd rather do that then give them to a charity shop.

Author:	Mr Dave [ Mon Sep 09, 2013 11:19 ]
Post subject:	Re: eBay tales of woe
Aye, probably going to be wanting to sell a keyboard soon, after a likely upgrade. Don't want to go via eBay, but don't really know where else to go.

Be Excellent To Each Other https://www.beexcellenttoeachother.com/forum/

eBay tales of woe https://www.beexcellenttoeachother.com/forum/viewtopic.php?f=3&t=5099	Page 3 of 8

Author:	Trooper [ Mon Sep 09, 2013 11:24 ]
Post subject:	Re: eBay tales of woe
For smaller things i'm happy to go with ebay and haven't really had any significant problems. For larger things that need collection, I still go through ebay, but usually organise to do the transaction outside of ebay. i.e. cash on when the come to look at it and they can take it there and then.

Author:	TheVision [ Mon Sep 09, 2013 11:30 ]
Post subject:	Re: eBay tales of woe
I think Dave knocked the nail on the head. Where else can you go to sell things? I recently bought a Wavebird for a friend off eBay but it was in poor condition when it arrived. I emailed the seller offering to send it back and asked for a refund. I even offered to pay the postage to send it back but the guy refused. I thought I was polite but it really wasn't in the condition that he described it. Anyway, long story cut short. Ebay stepped in and refunded me providing I sent it back. They even sent a prepaid label for me to use. I can imagine the seller being a bit annoyed at this but what else could I have done?

Author:	Curiosity [ Mon Sep 09, 2013 11:41 ]
Post subject:	Re: eBay tales of woe
SilentElk wrote: Selling on eBay is a mug's game these days. I would rather give my unwanted stuff to charity than use that website. My sister plundered a load of unwanted stuff from our garage and has this far sold about 600 quid worth. She's only halfway through it.

Author:	Grim... [ Mon Sep 09, 2013 11:42 ]
Post subject:	Re: eBay tales of woe
TheVision wrote: I think Dave knocked the nail on the head. Where else can you go to sell things? Amazon or Craigslist?

Author:	zaphod79 [ Mon Sep 09, 2013 11:45 ]
Post subject:	Re: eBay tales of woe
Grim... wrote: TheVision wrote: I think Dave knocked the nail on the head. Where else can you go to sell things? Amazon or Craigslist? Gumtree is the other one i see mentioned but thats owned by Ebay :-)

Author:	Malc [ Mon Sep 09, 2013 11:49 ]
Post subject:	Re: eBay tales of woe
We recently used prelovedto get rid of some stuff, that worked well for us. Malc

Author:	Grim... [ Mon Sep 09, 2013 11:49 ]
Post subject:	Re: eBay tales of woe
Freecycle, of course. Assuming you don't want money.

Author:	myp [ Mon Sep 09, 2013 11:50 ]
Post subject:	Re: eBay tales of woe
I used Amazon Marketplace to get rid of a lot of games stuff I no longer wanted. It takes bigger fees than eBay, but isn't ridiculously biased towards the seller and is quicker to add items if you have a lot.

Author:	TheVision [ Mon Sep 09, 2013 11:54 ]
Post subject:	Re: eBay tales of woe
Grim... wrote: TheVision wrote: I think Dave knocked the nail on the head. Where else can you go to sell things? Amazon or Craigslist? Amazon I'd agree with but I don't agree that Craigslist has the same reach. I could be wrong, but the guy on the street who's likely to be buying second hand items will always go to eBay first.

Author:	sdg [ Tue Oct 29, 2013 15:44 ]
Post subject:	Re: eBay tales of woe
Ah right, that's cool thanks.

Author:	Mimi [ Mon Sep 09, 2013 12:07 ]
Post subject:	Re: eBay tales of woe
Not so much a tale of woe as it wasn't expensive or owt, but I recently bought a couple of metres of interfacing from eBay (interfacing is like a stiffening support for fabric that you can iron or sew in), not important. Anyway, I bought it to make a couple of projects with some light fabric. I bought it from a seller who offered same day shipping first class to arrive the next day as I wanted it in a hurry. After waiting a couple of days I contacted the seller to ask if it had been posted that same day. The seller said they had posted it 'yesterday' (so not same day shipping) but that it had arrived back with them that day because I hadn't given them the right address. Firstly, I know that Royal Mail do not ship undeliverable items back to the sender the very next day* as it never had chance to travel to one delivery office and back and this usually takes them a couple of weeks to sort out for some reason. Anyway, after asking for my address again, which I reconfirmed, the seller claimed tat this address was not correct and that they wouldn't re-send the item, and that I shouldn't take it personally. I pointed out the address was correct and sent a her an internet link to the address. Sender still claims the address doesn't exist and that I shouldn't take it personally. I said don't bother, please just refund the money. The seller says no, they will ship to another address, but don't take it personally. Bored now I send the seller another address. No post the next day, or the next, or the next. Or the next. Finally a package arrives. It's interfacing! Is it the white interfacing I ordered? No! It's black interfacing in the incorrect weight. Fantastic. Absolutely useless to me. I contact the seller again. Asking again for a refund, saying if they refund postage I will gladly send the (useless to me) black interfacing back, but please I would now like a refund after waiting a week and a half for something completely incorrect to arrive. The response is no, they will not send a refund but will send a replacement piece of interfacing in the correct colour. 'Don't take it personally!', they add, because that's more helpful each time. So, they refused my request for a refund twice, though I frankly want nothing ever to do with this seller. I left fair but negative feedback mentioning the problems. I then got a message from the seller asking me not to take it personally but would I mind awfully removing the feedback and they'd send me a micro SD card if I did. I don't want a micro SD card and rather they kept the feedback. *when I eventually did get something off of them their address labels do not carry a return address, so this was nonsense.

Author:	Mr Burrrrt [ Mon Sep 09, 2013 12:23 ]
Post subject:	Re: eBay tales of woe
I got ripped off on eBay a few years ago after foolishly paying via bank transfer and never received the goods. I reported it to the police. The young WPC that came to investigate asked 'What's eBay?'.

Author:	zaphod79 [ Mon Sep 09, 2013 13:31 ]
Post subject:	Re: eBay tales of woe
Mimi wrote: Not so much a tale of woe as it wasn't expensive or owt, If its within the last 3 weeks or so you can raise a dispute on ebay which will do a number of things : 1) If you paid by paypal it can totally mess up the sellers paypal for while 2) It will get ebay to send stock letters to both sides 3) Eventually (after about 10 days or so) you'll probably get your money back

Author:	Mimi [ Mon Sep 09, 2013 13:56 ]
Post subject:	Re: eBay tales of woe
zaphod79 wrote: Mimi wrote: Not so much a tale of woe as it wasn't expensive or owt, If its within the last 3 weeks or so you can raise a dispute on ebay which will do a number of things : 1) If you paid by paypal it can totally mess up the sellers paypal for while 2) It will get ebay to send stock letters to both sides 3) Eventually (after about 10 days or so) you'll probably get your money back To be fair it was more the refusal of a refund when I said I'd send the (incorrect) goods back and for the hassle of them refusing to shop elsewhere. I ended up eventually with some white interfacing (as they had refused to refund me) which I would rather have got elsewhere as I really didn't want them to have my custom (and it would have been far quicker). I'm not out of pocket, though, so I don't want to raise a dispute. I eventually got my interfacing and though I'd rather have shopped elsewhere and had it the next day as described, it wouldn't be right to go any further as I'll now keep this to use. It was the attitude of the seller (which I wasn't allowed to take personally - I was never quite sure why they kept saying that and wondered if English perhaps was not their first language or they had perhaps had someone take things very personally before) that bothered me, and then the bribe to remove the feedback which was along the lines of 'wouldn't ship to address, took 7 days to arrive, sent wrong item, refused refund'.

Author:	Trousers [ Mon Sep 09, 2013 14:24 ]
Post subject:	Re: eBay tales of woe
It sounds to me like you've taken it a bit personally Mimi.

Author:	Mimi [ Mon Sep 09, 2013 14:27 ]
Post subject:	eBay tales of woe
I wish there'd been room to leave at the end of the feedback: 'Don't take it personally!'

Author:	krazywookie [ Wed Oct 02, 2013 18:14 ]
Post subject:	Re: eBay tales of woe
A current woe for you, and I can't decide what to do about it. I recently ordered some very exciting curtain poles from EBay in a bid to reduce the size of the icicles inside the house this year. Anyway they were reasonably priced and as I spent more than £50 the postage was free, Hurrah! in fact here they are. Shortly after I received this: Quote: Dear [krazywookie], Thanks for your order. It appears that an error occurred within the eBay system at the time your order was placed. A surcharge fee should have been applied to your order to the sum of £19.99 (instead of the postage fee you were charged). This price is shown in the listing purchased from and also the postage tab that allows you to check postage to your postcode. You can also contact us direct for a postage quote to surcharge areas. Please confirm you still require your order so I can send you a paypal request for the remaining amount needed to settle the surcharge fee. Alternatively, we can cancel the order and issue a full refund. Please let us know how you would like to proceed. We will also be contacting eBay regarding this error so that it is applied correctly in future. Apologies for the inconvenience caused and thank you for your patience and understanding Kindest regards, eBay Account Manager Bargain Homeware Limited I didn't notice the surcharge panel at the bottom of the screen before so I dont know if thats been hastily added. Should I a) Pay da man and receive delicious curtains. b) Complain at da man and try and get him to send me the curtains without paying the shady surcharge. c) flounce a bit and take my business elsewhere. Bearing in mind that I probably wont get them any cheaper anywhere else anyway, and I am pretty lazy.

Author:	Grim... [ Wed Oct 02, 2013 18:30 ]
Post subject:	Re: eBay tales of woe
Is £70 still a good price?

Author:	GazChap [ Wed Oct 02, 2013 19:39 ]
Post subject:	Re: eBay tales of woe
Pretty sure you can't add stuff to a listing once it's ended, or after it's received bids, without the listing clearly stating what's changed - so I imagine it was always there. If it stated it on the listing, then provided it's still a good price I'd pay up - it's not their fault if eBay can't calculate fees etc. properly. However, what the hell is the £19.99 surcharge actually for?!

Author:	Wullie [ Wed Oct 02, 2013 20:29 ]
Post subject:	Re: eBay tales of woe
GazChap wrote: Pretty sure you can't add stuff to a listing once it's ended, or after it's received bids, without the listing clearly stating what's changed - so I imagine it was always there. If it stated it on the listing, then provided it's still a good price I'd pay up - it's not their fault if eBay can't calculate fees etc. properly. However, what the hell is the £19.99 surcharge actually for?! I think you can add to a multiple Buy It Now listing, but it possibly does that updated information thingy like auctions & one-off BINs. Surcharge is for being a teuchter

Author:	MaliA [ Wed Oct 02, 2013 20:30 ]
Post subject:	Re: eBay tales of woe
I'd offer a tenner for plus five feedback both ways and see how that goes down as it works in both parties' favour then pay the twenty. I would mutter and grumble at them, though, as I suspect you are in the highlands.

Author:	krazywookie [ Wed Oct 02, 2013 20:45 ]
Post subject:	Re: eBay tales of woe
Wullie wrote: GazChap wrote: Pretty sure you can't add stuff to a listing once it's ended, or after it's received bids, without the listing clearly stating what's changed - so I imagine it was always there. If it stated it on the listing, then provided it's still a good price I'd pay up - it's not their fault if eBay can't calculate fees etc. properly. However, what the hell is the £19.99 surcharge actually for?! I think you can add to a multiple Buy It Now listing, but it possibly does that updated information thingy like auctions & one-off BINs. Surcharge is for being a teuchter Ken ged. I get loads of stuff delivered and nobody ever claims that alyth is the highlands (because it isnt). I suspect this is an overly harsh "highlands and islands" postage charge which never makes it to the courier. Thanks all for advice, I shall take the pay up then grumble afterwards approach as it is getting rather chilly up in here!

Author:	Mimi [ Wed Oct 02, 2013 21:26 ]
Post subject:	Re: eBay tales of woe
So, you bought long curtain poles to knock icicles down with?

Author:	kalmar [ Wed Oct 02, 2013 21:34 ]
Post subject:	Re: eBay tales of woe
krazywookie wrote: Ken ged. I get loads of stuff delivered and nobody ever claims that alyth is the highlands (because it isnt). I suspect this is an overly harsh "highlands and islands" postage charge which never makes it to the courier. See if they'll send 'em to my postcode then, I never get the surcharge

Author:	krazywookie [ Wed Oct 02, 2013 23:24 ]
Post subject:	Re: eBay tales of woe
kalmar wrote: krazywookie wrote: Ken ged. I get loads of stuff delivered and nobody ever claims that alyth is the highlands (because it isnt). I suspect this is an overly harsh "highlands and islands" postage charge which never makes it to the courier. See if they'll send 'em to my postcode then, I never get the surcharge ooo, is your postcode not on their list?

Author:	sdg [ Tue Oct 29, 2013 15:20 ]
Post subject:	Re: eBay tales of woe
Not a tale of woe, just looking for some advice regarding eBay and feedback etiquette. I bought this and when it arrived I tested it. The digital in plug for the optical cable is missing the little flap that covers it and folds in when you plug in the cable. When the flap is folded in it also acts as a sort of gripper on the cable to hold it in place. With it being missing, the cable can fall out or be pulled out with no resistance. I contacted the seller, who didn't really understand what I meant and said it had been fully tested but told me to send a picture of the problem and they would relist it, "and pay the postage to ship on". After I'd contacted them I tested the headset properly and found that during play, there was no issue with sound quality and presumably as long as the base unit and xbox don't exert any force on the cable, it will function properly. I've decided I'm happy to just keep it, but I'm not sure what I should say in the feedback. Should I mention this issue since the item is mean to be refurbished and in excellent condition? If they had tested it by plugging in the optical cable this should have been noticed. Or should I just rate them well since they didn't hesitate to offer the refund? Attachment: image.jpg

Author:	myp [ Tue Oct 29, 2013 15:34 ]
Post subject:	Re: eBay tales of woe
Neutral feedback I guess.

Author:	sdg [ Tue Oct 29, 2013 15:39 ]
Post subject:	Re: eBay tales of woe
Ah, mystery third option, I should have known! i didn't know you could leave neutral feedback. What's the situation with them leaving me feedback then? Should I expect them to be annoyed at me and respond in kind or will they get into trouble for doing that?

Author:	myp [ Tue Oct 29, 2013 15:42 ]
Post subject:	Re: eBay tales of woe
sdg wrote: Ah, mystery third option, I should have known! i didn't know you could leave neutral feedback. What's the situation with them leaving me feedback then? Should I expect them to be annoyed at me and respond in kind or will they get into trouble for doing that? Sellers can't leave negative feedback anymore. Ebay is a mug's game for sellers these days, so I wouldn't worry.

Author:	TheVision [ Tue Oct 29, 2013 15:48 ]
Post subject:	Re: eBay tales of woe
Although it isn't what you expected, they seemed kind enough to refund you and sort out the problem. Personally I'd put positive feedback and just put a note saying something like you had a problem which was quickly sorted.