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 Post subject: Windows tech support
PostPosted: Mon Aug 25, 2008 23:42 
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Missing was too long for the subtitle.

So, basically, one of my hard drives has disappeared. It was definitely working fine earlier today, but I put in a usb drive and it was assigned the letter E, which had me wondering where my E drive has gone.

Disk Management helpfully tells me it's "missing", but I do appear to have an identically sized drive if I'd like to initialise that?

Basically, it's a SATA drive, shows up in the bios, windows can detect it, but obviously doesn't recognize it as the drive it was a few hours ago, and I've tried an Ubuntu live cd, but that didn't want to mount the drive.

Ideally, I'd like to not lose everything on there, if that's an option.

Any suggestions?


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 Post subject: Re: Windows tech support
PostPosted: Mon Aug 25, 2008 23:44 
Awesome
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Yes

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If nobody comes up with anything obvious, don't forget about Restore.

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 Post subject: Re: Windows tech support
PostPosted: Mon Aug 25, 2008 23:46 
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I've obviously forgotten about it, do you mean system restore?


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 Post subject: Re: Windows tech support
PostPosted: Mon Aug 25, 2008 23:46 
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Isn't that lovely?

Joined: 30th Mar, 2008
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maybe it's the cable?

try it on another pc?

Malc

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 Post subject: Re: Windows tech support
PostPosted: Mon Aug 25, 2008 23:49 
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I don't have any other SATA capable pcs to hand, but I can always mess swap it with my other drive in this pc which is running fine.
The fact that everything would seem to suggest the cable is fine, but stranger things have happened.


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 Post subject: Re: Windows tech support
PostPosted: Tue Aug 26, 2008 2:06 
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If the BIOS can see it, it might be worth giving it a once over with SpinRite.

From your local software retailer.

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 Post subject: Re: Windows tech support
PostPosted: Tue Aug 26, 2008 2:22 
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What-ho, chaps!

Joined: 30th Mar, 2008
Posts: 2139
Sounds like a job for GetDataBack

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 Post subject: Re: Windows tech support
PostPosted: Tue Aug 26, 2008 9:47 
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Thanks guys, my local software retailer had copies of both, so I've gone with GetDataBack which is currently churning away.
It's managed to throw some filenames at me, so hopefully all is not lost.

Unfortunately, it's a 500GB disk, so I have no idea where I'm going to backup what it recovers, but I'll cross that bridge when I come to it.


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 Post subject: Re: Windows tech support
PostPosted: Tue Aug 26, 2008 9:54 
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MR EXCELLENT FACE

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Sheepeh wrote:
If the BIOS can see it, it might be worth giving it a once over with SpinRite.

From your local software retailer.

MrD wrote:
Sounds like a job for GetDataBack



One of my hard drives recently blew up. Unfortunately it is:
a) The one with both working operating systems on it
b) the one with the MBR + Grub

oh yeah and

c) XP won't recognise the drives unless I feed it a floppy disk - which is something I left behind when moving recently.

Anyway, it can boot into windows (quite slowly) but then just kinda dies. I've had something like this before with this drive (I think it's this drive, rather than the other...), but that was caused by a loose connection. Not this time, however :( So what can these magic programs do? Can they recover all my porn and stuffs for me? Are they good? Tell me more before I spend money!

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 Post subject: Re: Windows tech support
PostPosted: Tue Aug 26, 2008 10:01 
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If it had been anything to do with re-attaching or hanging counterbalance weights or sash jute cord, I might have been able to help :D

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 Post subject: Re: Windows tech support
PostPosted: Tue Aug 26, 2008 10:11 
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Pod wrote:
Sheepeh wrote:
If the BIOS can see it, it might be worth giving it a once over with SpinRite.

From your local software retailer.

MrD wrote:
Sounds like a job for GetDataBack



One of my hard drives recently blew up. Unfortunately it is:
a) The one with both working operating systems on it
b) the one with the MBR + Grub

oh yeah and

c) XP won't recognise the drives unless I feed it a floppy disk - which is something I left behind when moving recently.

Anyway, it can boot into windows (quite slowly) but then just kinda dies. I've had something like this before with this drive (I think it's this drive, rather than the other...), but that was caused by a loose connection. Not this time, however :( So what can these magic programs do? Can they recover all my porn and stuffs for me? Are they good? Tell me more before I spend money!


Not sure if I missed the option in GetDataBack, but SpinRite (I thought I'd better purchase both while I was at my local software retailer) has the option to create a bootable cd, would that be any help?


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 Post subject: Re: Windows tech support
PostPosted: Tue Aug 26, 2008 11:44 
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MrD wrote:
Sounds like a job for GetDataBack


MrD, you would appear to be a star. :luv:
After a 2 hour recovery process, I'm now trying to find enough space on my various other hard drives to recover everything.

Thanks everyone for your help.


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 Post subject: Re: Windows tech support
PostPosted: Tue Aug 26, 2008 11:51 
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making out to faces of death

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I can't remember if this was asked on this forum, but do people have recommendations for hard drive cloning/imaging/whatever software?

I am thinking of pimping my little netbook some more by putting in a bigger hard drive, and if that works, doing the same with my snazzy laptop. The netbook I could live with reinstalling windows from scratch, the laptop, less so. Ideally I'd create an 80gb file on an external usb drive (I have these spare), and put that back onto a freshly installed drive, off some USB stick installed program or something, I imagine (no floppy drives for boot disk stuff).

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 Post subject: Re: Windows tech support
PostPosted: Tue Aug 26, 2008 13:53 
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Think I used Acronis True Image.


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 Post subject: Re: Windows tech support
PostPosted: Tue Aug 26, 2008 14:02 

Joined: 30th Mar, 2008
Posts: 8679
Can you use the backup as a normal drive? Or at least extract files from it individually?


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 Post subject: Re: Windows tech support
PostPosted: Tue Aug 26, 2008 14:35 
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Dudley wrote:
Can you use the backup as a normal drive? Or at least extract files from it individually?


As in the image that True Image creates? I don't think so, but I can't remember, it's been a while.


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 Post subject: Re: Windows tech support
PostPosted: Tue Aug 26, 2008 14:47 
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Chinny chin chin

Joined: 30th Mar, 2008
Posts: 15695
AceAceBaby wrote:
[color=#400080]I can't remember if this was asked on this forum, but do people have recommendations for hard drive cloning/imaging/whatever software?


Norton Ghost. Or Carbon Copier for Macs.

Ghost is very good. Even comes with a free potters wheel.


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 Post subject: Re: Windows tech support
PostPosted: Tue Aug 26, 2008 15:33 
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making out to faces of death

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Thanks peeps. I don't need to pull out the files as I will do file backups seperate.

It'll be:
1: hard disk to ginormous image file on usb hd
2: new hard disk in pooter
3: (some kind of boot-up shenanigans) ginormous image file back onto new hard disk.
4: profit!

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 Post subject: Re: Windows tech support
PostPosted: Tue Aug 26, 2008 16:23 
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What-ho, chaps!

Joined: 30th Mar, 2008
Posts: 2139
Joans wrote:
MrD wrote:
Sounds like a job for GetDataBack


MrD, you would appear to be a star. :luv:
After a 2 hour recovery process, I'm now trying to find enough space on my various other hard drives to recover everything.

Thanks everyone for your help.

Huzzah!

Image

Though "Don't thank me - thank the knife!" :)

There's another (free, but slightly less thorough and stable) program called PC File Inspector Recovery that's really useful too. PCFIR can analyse disks that don't have a letter, I wasn't sure if GDB could do that too, but it seems it can.

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 Post subject: Re: Windows tech support
PostPosted: Tue Aug 26, 2008 16:34 
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Ok, so I seem to have rescued everything onto a variety of other disks, and am in the process of reintroducing my drive to windows.
I'll give it a run through with CheckDisk, but is there anything else I should do before I risk putting stuff back on or should I write the drive off altogether?


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 Post subject: Re: Windows tech support
PostPosted: Tue Aug 26, 2008 17:02 
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What-ho, chaps!

Joined: 30th Mar, 2008
Posts: 2139
Bin it pronto, unless you're feeling very lucky.

If the drive has ever made a strange noise, definitely bin it.

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 Post subject: Re: Windows tech support
PostPosted: Tue Aug 26, 2008 17:23 
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Never heard a peep out of it, but I'll be very wary of it before filling it back up without any backups.


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 Post subject: Re: Windows tech support
PostPosted: Tue Aug 26, 2008 21:30 
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If you use your copy of SpinRite when you boot from the CD it'll check the physical disk thoroughly and save you any heartache later. It's worth the time spent.

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 Post subject: Re: Windows tech support
PostPosted: Tue Aug 26, 2008 21:33 
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Thanks, Sheepeh, I will probably give that a go. I have done a full format and checkdisk on it and it hasn't grumbled.

If I'm going to be honest, I bought an Acer Aspire One over the weekend, and I spent most of yesterday messing around trying to make bootable USB sticks so I could install windows on it and I think that may have somehow had something to do with it.

I'll give it a run with SpinRite though because, as you say, if there's anything physically wrong with the disk, it's better I ditch it now, rather than risk losing everything later.


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