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 Post subject: Every Year...
PostPosted: Sun Nov 23, 2014 18:53 
Excellent Member

Joined: 5th Dec, 2010
Posts: 3353
There is some story about a "Winter Wonderland" attraction being shit and or having to close and refund money. Here's the first one of 2014

http://www.bbc.co.uk/news/uk-england-co ... e-30168765

Designed by Laurence Llewelyn-Bowen, which would have put me off straight away :DD

Great quote from one guy from another site running this story as well

"'But for £22 a ticket I at least expected a Narnia-type illusion portraying the magic of Christmas and not a rainy building site near Birmingham"

Really all that for £22? Why on earth are people taking their kids to see Santa in November!!??


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 Post subject: Re: Every Year...
PostPosted: Wed Nov 26, 2014 20:17 
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Gogmagog

Joined: 30th Mar, 2008
Posts: 48607
Location: Cheshire
The owner has been on PM twice this week. Seems open and honest. He admitted it was shit and said he was working hard to make it bit shit earlier on in the week and was on today saying that feedback had been very posite. Many listeners commended his candidity.

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 Post subject: Re: Every Year...
PostPosted: Mon Dec 08, 2014 13:23 
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Ticket to Ride World Champion

Joined: 18th Apr, 2008
Posts: 11843
Cardiff Winter wonderland swings crash got to question the people running it when the kids filming on their mobile phones realise it is dangerous well before it is stopped!


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 Post subject: Re: Every Year...
PostPosted: Mon Dec 08, 2014 15:57 
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Joined: 5th Dec, 2010
Posts: 3353
MaliA wrote:
The owner has been on PM twice this week. Seems open and honest. He admitted it was shit and said he was working hard to make it bit shit earlier on in the week and was on today saying that feedback had been very posite. Many listeners commended his candidity.


Judging by the comments on Facebook from people visiting this weekend he will be admitting its shit for some time to come.

Main complaints are the lack of response to issues from customer service, the fact they don't wrap presents and that the Santa's are a mixed bag!

Its also had its bad press so will get moaners what ever he does now, also its maybe £90 for a family of 4 vs £2000 or more to go to Lapland so people need to be realistic.


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